Privacy Policy

Who we are

At KBS Ceiling Fans, we are committed to protecting the privacy and security of our website visitors. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect it.

Information We Collect

When you visit our website, https://kbsceilingfans.com, we may collect the following types of information:

1. Personal Data: We collect personal data that you voluntarily provide to us, such as your name, email address, phone number, and mailing address, when you:
   • Fill out a contact form or request a quote
   • Create an account or log in to an existing account
   • Make a purchase or place an order
   • Participate in a survey or contest
2. Non-Personal Data: We also collect non-personal data, such as:
   • IP addresses
   • Browser type and version
   • Operating system
   • Referring website
   • Pages visited and time spent on our website
   • Search queries and results

How We Use Your Information

We use the information we collect for the following purposes:

1. To respond to your inquiries: We use your personal data to respond to your questions, comments, and requests for information.
2. To process transactions: We use your personal data to process and fulfill your orders, including shipping and billing.
3. To improve our website and services: We use non-personal data to analyze website usage, improve our website’s content and layout, and develop new products and services.
4. To send marketing communications: We may use your personal data to send you newsletters, promotional emails, and other marketing communications, but only if you have opted in to receive such communications.
5. To comply with legal requirements: We may use your personal data to comply with applicable laws, regulations, and court orders.

Data Protection and Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

1. Encryption: We use encryption to protect sensitive data, such as credit card numbers, during transmission.
2. Firewalls and access controls: We use firewalls and access controls to restrict access to our systems and data.
3. Secure servers: We store your personal data on secure servers that are protected by physical and electronic measures.
4. Data backups: We regularly back up our data to prevent loss or corruption.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

1. Access: You have the right to access your personal data and to request a copy of it.
2. Correction: You have the right to request that we correct or update your personal data if it is inaccurate or incomplete.
3. Deletion: You have the right to request that we delete your personal data, unless we are required to retain it by law or for legitimate business purposes.
4. Opt-out: You have the right to opt out of receiving marketing communications from us.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal data about your website usage. You can control the use of cookies by adjusting your browser settings.

Third-Party Services

We may use third-party services, such as Google Analytics, to collect and analyze non-personal data about our website usage. These services may use cookies and other tracking technologies to collect data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with changes in applicable laws or regulations. We will post any changes to this Policy on our website and will indicate the date of the last update.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KBS Ceiling Fans
[Email: alice@kbs-ceilingfan.com]
[ WhatsApp：86-181-2640-6738]

Effective Date：May 1, 2025

This Privacy Policy is effective as of [insert date：May 1, 2025] and was last updated on [insert dateMay 1, 2025].

By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.